Submit a Support Inquiry
Contact Details
Product Information
Format: 'x.y.z' or 'x.y.zz', e.g. '1.0.3' or '1.0.10'
The Computer’s Host ID is located in the Registration window.
Your Inquiry

Please submit only one issue per inquiry

We appreciate what you have to say, and want to help you as soon as possible. The more accurate the information you give us, the faster we will be able to route your inquiry.

Please note that our support hours are Monday through Friday (except for federally observed holidays) 9am to 5pm, Eastern Standard Time (EST). Response times can be between 6–8 business hours.